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You can cancel your order through Phone/Email before the product has been shipped. Your entire order amount will be refunded.In case the item you have ordered has been shipped, an order cannot be cancelled.Once you request the cancellation of item(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email. If you have paid by card/net banking, you will receive your refund within 10 working days.
We want our customers to be happy, healthy & stress-free. Our products, as well as our policies, are designed to be customer-friendly.We guarantee that you’ll be satisfied with your purchase, and if you’re not, we’ll make it right. It’s just how we do business.If you received a product that is spoilt (highly unlikely), or a different quantity or not what you ordered, please contact us immediately within 24 hours of delivery. You can reach us at firstname.lastname@example.org or call us directly at 0452 - 4369860. We will reply to your email within 24 hours. Our delivery executive will deliver a fresh product within a day after we respond to your complaint. Because the products offered are food products, returns are applicable only if you can notify us within 24 hours of delivery. Spoilage that occurs after delivery is not in our hands. If the product is of a different quantity or not what you ordered, it can be returned only if it is unopened and unused.